I have 2 years experience as a Virtual Assistant. I worked as a Live Chat Support Specialist for a more than 1000 Automotive Dealerships in America. I also worked as a Senior Legal Administrative Assistant in a Personal Injury Law Firm based in Las Vegas wherein I balanced Medical Bills and Records, did Medical Summaries, I even prepared Demands for Insurance Companies and Drafted Litigation Letters to be filed on District Courts. My customers and clients have been located all over the world, so I know how important to establish a good rapport even when email, phone call, and chat is the only viable connection.