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Live chat assistance

$20/hr Starting at $40

  • Answering questions effectively and efficiently.
  • Providing concise information to customers and assisting customers in navigating products or services.
  • Resolving customer service inquiries, technical issues, and other problems.
  • Finding the best and quickest way to solve a customer's problem.
  • Able to navigate live chat software and leverage customer data effectively.
  • Use proper communication etiquette per company policy.
  • Staying up to date on product knowledge and company policies.
  • Documenting customer interactions.
  • Meeting or exceeding performance targets.

About

$20/hr Ongoing

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  • Answering questions effectively and efficiently.
  • Providing concise information to customers and assisting customers in navigating products or services.
  • Resolving customer service inquiries, technical issues, and other problems.
  • Finding the best and quickest way to solve a customer's problem.
  • Able to navigate live chat software and leverage customer data effectively.
  • Use proper communication etiquette per company policy.
  • Staying up to date on product knowledge and company policies.
  • Documenting customer interactions.
  • Meeting or exceeding performance targets.

Skills & Expertise

Chat SupportCommunication SkillsCustomer ServiceData ManagementLiveChat

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