Our live chat support services are the key to deliver prompt, efficient, and seamless customer service. It brings the power of automation into support delivery and provides your business with the flexibility to address customer concerns in real-time. Our chat process also has the convenience of AI and ML which provides acute insights that help it learn and grow. We also have a team of expert live chat agents that can help your customers resolve complex business problems. The seamless integration of live chatbots in our customer service offerings makes it more efficient, fast, cost-effective, and convenient.
We take the convenience of live chat support outsourcing a step further by positioning it within a multichannel multilingual framework. It allows for your business to stay connected with the consumers across channels via their preferred language.
Service Offering:
- Order Support : Live chat support services enable your business to send text confirmation for order verification, purchase detail, tracking status, and various other queries related to the order cycle seamlessly.
- Cross-Selling: With perceptive understanding, live chatbots as well as our live chat agents are capable of highly effective recommendations to potential customers to increase the prospect of sales.