INSERT COMPANY NAME HERE – WYMAN LEW, FREELANCE TECH SUPPORT • Operating System, Application Updates, Security Patches; BIOS, Firmware Updates • Hardware Upgrades: CPU, RAM, Floppy/ZIP/Hard/Optical Drives, Wireless Adapters • System Cleaning and Optimization: DiskDoctor, TechTool Pro, ScanDisk, RegClean • Enabling Virus Protection using Norton AntiVirus, McAfee VirusScan, AVG • Virus Removals, Software/Hardware upgrades • Offer MacOS Third Party Software Application Update Services through MacUpdate • Offer Clients iPod/iPad/iPhone/MacBook Repair Services through TechRestore • Offer Clients Data Recovery Services through DriveSavers • Answer basic/new-user computer questions, how-to questions, wrote step-by-step instructions on common tasks as requested • Recommend computers, peripherals for purchase, based on Client Requirements