Mainframe related Cobol, JCL, SPUFI, EZT
Clear all the failed mainframe jobs and late shouts alerts in an eight hour shift.
Work with splunk queries to monitor traffic in mainframe regions in order to document the number of transactions on our server.
I also employ BBI or mainview to monitor system health.
Communicated internationally with other companies and teams via zoom to resolve high priority job failures.
Worked in Datastage activities such as: Monitoring of queues, which will sync data between Mainframe and SQL databases.
Monitor mainframe job batch cycles.
Fix failed mainframe jobs.
Debug invalid data from output files.
Attend delayed/overdue jobs.
Work on incident tickets, front door requests and stories.
Interact with vendor systems and other technology systems different than mainframe.
Work on different tools such as: Workstation, Service now, HP Service Manager, etc…
Contact different companies with respect to late shouts for jobs that are waiting for incoditions, such as internal files and jobs, in addition to files and jobs from different companies.
Worked in development activities such as: Resolution of Front Door Request, Incident Tickets & Story Requests
Resolved system errors.
Implemented new software.
Analyzed and documented production impact changes.
Delivered queries from the database.
Contacted customer in the United States and contacted the support team in India, using professional English