FCI CCM has over 12 years of experience of working with some of the largest companies in BFSI, utility, telecom and healthcare. We realized that mid-sized companies wanting to deploy modern customer communication platform are unable do so due to huge capital investment and on-going expense on licenses and trained resources. FCI CCM has introduced managed customer communication service, which is delivered using two of the best CCM tools in the market HP Exstream and GMC Inspire. With a managed service there is no need for you to invest into buying a CCM application or hardware or even worry about license renewal and resource expenses. Some of the benefits that you get are: Migrate from print centric customer communication to omni-channel(print, e-mail, web, mobile & social) communication strategy Enhance customer experience : Consistence, accurate, timely & personalized communication, respond quickly to customer request Increase productivity : Lesser dependency on IT - specialists create your customer documents (statement, reports, welcome kit, and notices) Reduce risk : Meet regulatory and brand compliance with automated document composition, tightly controlled by business functions Reduce Cost : Paper, Print, Postage and storage Increase Revenue : Targeted, personalized communication with trans-promo to up-sell and cross-sell