Project Management Technology Implementation, Integration, and Optimization Human Resource Management Training and Development Risk Management Strategic Planning Knowledge Management Continuous Improvement Efforts Customer Service and Satisfaction Specialties: - Strategic Planning - Business Process Improvement / Lean Principles - Organizational Development - Change Management - Instructional Design - Teaching and Coaching - e-Learning Program Development - Customer Service Focus - Knowledge Management - EQ-enabled Leadership - 21st Century Communication & Collaboration Techniques - Project Management - Innovation Incubation - Enterprise Risk Management - Social Media & Content Marketing