In charge of all the day to day operations of the espresso stand. Customized beverages for customers to assure excellent customer experience. Provided quality interaction with customers: customized a customer appreciation program. Effectively dealt with multiple customers at one time: walk up and drive up customers. Ability to prioritize workload. In charge of daily supply checks, ordering, and stocking. Managed 7 employees. Developed all training manuals and, policies and procedures. Solely conducted interviews, new hire orientation, training, and employee reviews and action plans. Bookkeeping: handled all the bank runs, balanced till, daily, weekly and monthly accounting, and managed payroll. Creating multiple Marketing outlets by using different advertise tactics: social media, flyers, referrals, and catch phrase slogans