I have over 5 years experience working in the marketing industry. I specialise in competitor, product, market analysis and also market strategy. I also have an extensive knowledge in Customer Experience and Interaction Analytics; analysing conversations in order to gain action insight an grow your business. I have a proven track record of delivering fully formed reports which give actionable insights to my clients. My genuine love for this area means I am always learning and developing my skill set in order to keep up with the ever changing landscape of our economy and striving to be at the forefront of my sector.