My diverse professional background includes: Fifteen Years of Sales Training and Management experience in both inside, outside & virtual capacities Ten Years of Customer Service and Support roles Six Years of Marketing and Lead Generation experience including: creation, implementation while utilizing effective quantitative/qualitative analyzation techniques Six Years of Contact Management and Digital Design and Internet Marketing experience. Experience including: Comfortable hand-coding HTML, data segmentation (Strong Excel Skills and/or working knowledge of relational databases), dynamic content, and best practices including inbox deliverability techniques. My specialties include: Aggressive Social Media Strategy Contact Database Management Customer Service & Support Digital Content and Design HTML Marketing Research and Analysis Public Speaking Sales Management Training & Tactics SEO Telephone etiquette Quality Assurance/Verification Qualitative Lead Generation Web Design