AREAS OF EXPERTISE Operations • Provide technical assistance to customers.• Ensure profitability of operations and supervise all aspects of Service management including Maintenance planning, Performance monitoring, troubleshooting with quality & safety standards. • Creating manuals for automotive industries using raw inputs collected from repair engineers and technicians. Management • Co-ordinate with Service team for following strict service procedures. • Manage team to meet customer requirements. Customer Relationship Management • Ensuring maximum customer satisfaction by closely interacting with potential clients & understand their requirements and customizing the product and services accordingly. • Delivering the product with highest quality.SOFTWARE SKILLSDiploma in Mechanical Cadd from CADD ENTRE AutoCAD Pro/Engineer CATIA Windows, MS