Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in office administration, training, communication and transcription industries. Experience in training, quality assurance, and customer service with focus on providing the recipient with the highest quality of end product. Major strengths include strong leadership, excellent communication skills, competent, strong team player, attention to detail, dutiful respect for compliance in all regulated environment. OBJECTIVE: To obtain a position where I can maximize my multilayer of management skills, quality assurance, program development, training experience, customer service, and a successful track record in the transcription industry environment. Medical Transcription (11 Years of Experience) In-deep knowledge of the medical terminology, with a good insight of clinic visits, history and physical, consultation, discharge summary, surgical, diagnostic and lab processes. Set up and maintain medical files and databases, including records such as x-ray, lab, and operative report, medical histories, diagnostic workups, admission and discharge summaries and clinical documents. Return dictated reports in electronic form for physician’s review, corrections, and for inclusion in patients’ medical records. Translate medical jargon and abbreviations into their expanded forms to ensure the accuracy of patient and health care facility records B.Sc. (Chemistry, Botany, Zoology) Diploma in Export Management Diploma in Customer Care Diploma in Office Automation Diploma in Computers