As a medical virtual assistant with over ten years of experience, I provide high-quality administrative and billing support to healthcare professionals and patients. I am HIPAA-certified and proficient in various Electronic Medical Record (EMR) systems, such as Kareo, Practice Fusion, GE Centricity, iCanotes, MDLand iClinic, IntelleChart, Amazing Chart, Athena, and eClinicalWorks. I also have experience in Home Medical Equipment (HME) and Durable Medical Equipment (DME) software, such as Fastrack and Bonafide.
Additionally, I have accumulated seven years of experience as a customer service representative, where I have developed a strong ability to address customer inquiries and concerns promptly while upholding the highest standards of confidentiality. As an independent contractor, I am dedicated to providing exceptional service, ensuring quick issue resolution and escalating matters to senior staff when necessary. Maintaining confidentiality is always a top priority, and I consistently strive to exceed customer expectations to guarantee satisfaction.
If you are in need of a reliable and efficient virtual assistant, please do not hesitate to drop me a message. I would be more than happy to discuss how I can contribute to the success of your practice. Together, we can provide quality care and assistance to your patients. I look forward to the opportunity of working with you and providing the exceptional service you deserve.