ADD Dynamics providing Consultancy in the Dynamics CRM & Microsoft Dynamics Ax. Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current and future state business processes. Preparation of Functional requirement document (FRD) and Functional Design Document (FDD) Provides in-depth knowledge of the Microsoft Dynamics application and evaluates the customer's business processes against the standard Microsoft Dynamics functionality. Demonstrates experience in use of the prescribed Microsoft Dynamics implementation methodology, Sure Step; understands the key activities and deliverables for the client engagement and internal projects. Is responsible for documenting the test scripts, UAT documents and training manual. Also responsible for configuring and customizing the Microsoft Dynamics CRM & Microsoft Dynamics Ax application to achieve the customer's business requirements