I am Microsoft Dynamics certified CRM Consultant with 1.5 year of experiense in CRM. Performing work in Microsoft Dynamics CRM (Dynamics 365) Online: - customising and design forms; - creating workflows, business process flows; - writing instructions for using the system; - testing performed works; - creating users (crm online); - customising security roles; - creating business units, teams, dashboadrs; - importing data; - configuring sitemap, adding icons on custom entities, create buttons in ribbon with using workflows