7 Years of diverse experience primarily in various domains such as Logistics, HR, Health and Fitness, Travel and Hospitality, Education and Insurance and Ecommerce.
Gathering, analyzing, and documenting business requirements and developing Business Requirement Documents and Functional Requirement Specifications.
Excellent communication and interpersonal skills with strong Customer orientation and Client interfacing skills
Creating Wireframes, Process flows diagrams, and user guides for modules and processes.
Created UML diagrams such as use case diagrams, activity diagrams, and sequence diagrams to communicate the Business requirements.
Strong analytical and documentation skills accompanied by problem-solving skills.
Developed business cases to implement process changes, create training material, and instructed clients on new processes and procedures.