20+ years experience in software quality assurance and quality leadership. I am skilled at:

• Establishing Quality Standards, Procedures, and Processes
• Auditing Quality Processes and Procedures
• Quality Process Improvement
• Product Specification Quality Review
• Test Plan Design including Automated, AI, Manual, and Performance
• Help Organizations Shift Left and Leverage Behavior-Driven Development & Test-Driven Development
• Root Cause Analysis and Corrective Action
• Quality Management and Supervision
• Risk Identification & Mitigation Planning
• Change Management to New Processes, Procedures, & Tools
• Testing Tool Review and Recommendation
• Test Reporting and Data Visualization
• Quality Initiative Program and Project Management
• Test Engineer Training & Supervision
• Test Integration into CI/CD
• Perform Testing

Please check out my LinkedIn profile to find out more: https://www.linkedin.com/in/heidiheff/