6.6 years of total experience and 5 years in MS Dynamics CRM. Passionate, responsible and committed, with get-in done, on-time spirit, and more than a decade of experience designing, implementing and adapting technically sophisticated online web applications using Microsoft Technologies such as MS Dynamics CRM 2011/2013, Asp.Net, and SQL. • CRM product knowledge – Experience in designing, implementation, upgrading CRM solutions. • Experience in modelling business processes. • Ability to translate functional requirements to technical specifications. • Business analysis skills. • Understanding of project management life cycle. • Plan, develop and implement successful large-scale projects from conception to completion. • Experience in implementation, deployment and post implementation support. • Experience in various integrations with CRM application. • Experience in client handling, giving best practices to client on optimizing CRM applications and various Microsoft technologies.