Provide implementation services to new and existing customers Contribute to internal PS initiatives Focus on Continuing Education Integrations: Problem Solving • Works on problems of diverse scope where analysis of data requires evaluation of numerous factors • Demonstrates good judgement in selecting methods and techniques for obtaining technical solutions • Documents, troubleshoots and escalates Support issues outside defined parameters • Demonstrated experience in translating customer requirements into workable technical solutions • Ability to resolve routine issues per defined parameters and procedures, and escalate when necessary • Ability to document reusable solutions