If it breaks, it can be fixed. With over 10 years industry experience, I provide remote connected support through GoToAssist, a Citrix based remote desktop connectivity tool, which allows me to connect to your PC or server (only with your permission) and see the issue as you describe and actively work on your PC or server to correct any issue. My areas of expertise are Windows based server and PC operating systems and their associated applications. I particularly excel in Exchange/Outlook connectivity issues, Active Directory network permissions and Group Policy settings. I have worked for and supported servers and PC's for companies such as HP, IBM, Primary Health, Inc., Sempra Energy, Ameriquest Mortgage and Unisys. Over 10 years varied SMB to large enterprise experience supporting anything from a single PC to all aspects of significant corporate networks.