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Programming & Development

Network Administration

$15/hr Starting at $25

As a Technical Support Engineer, currently work in the e-mail department of the tier 1 customer service help desk. Primary responsibility is to troubleshoot customer problems received via the telephone and e-mail. Products/technologies supported include Novell GroupWise, Lotus Notes, Microsoft Exchange as well as Easylink proprietary products/technologies including Mailwatch ) and Jazz. On the job experience with editing DNS records. Hands on experience with Windows NT & Novell servers. Regularly create and modify accounts for website hosting including provisioning ftp login/passwords for customers.

About

$15/hr Ongoing

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As a Technical Support Engineer, currently work in the e-mail department of the tier 1 customer service help desk. Primary responsibility is to troubleshoot customer problems received via the telephone and e-mail. Products/technologies supported include Novell GroupWise, Lotus Notes, Microsoft Exchange as well as Easylink proprietary products/technologies including Mailwatch ) and Jazz. On the job experience with editing DNS records. Hands on experience with Windows NT & Novell servers. Regularly create and modify accounts for website hosting including provisioning ftp login/passwords for customers.

Skills & Expertise

CiscoCisco 2500CSSCustomer ServiceDNSEditingExcelFTPLotus NotesMicrosoftPowerpointRoutersSoftware DesignTechnical SupportTypingUnixWindowsWindows Nt

1 Reviews

  • Manuel_Romero

    Manuel_Romero says,

    Great knowledge of the subject area and will look deeper at issue. Communication was great - e-mail, phone, AIM - just the way I like to work. I plan to continue to work with Greg in the near future.

    for SMTP Server PTR, DNS and SPF Set-up on Oct 01, 2005