Computer support specialists and network administrators help computer users and organizations. Some of these workers support computer networks by testing and evaluating network systems and ensuring that the day-to-day operations work. Others provide customer service by helping people with their computer problems. Some require a bachelor’s degree, while others need an associate degree or post-secondary classes. Customer Support Administrator Customer Support Specialist Desktop Support Manager Desktop Support Specialist Help Desk Specialist Help Desk Technician IT Support Manager IT Support Specialist IT Systems Administrator Senior Support Specialist Senior System Administrator Support Specialist Systems Administrator Technical Specialist Technical Support Engineer Technical Support Specialist