• Expert knowledge of IBM PC based computer systems hardware repair. • Windows 98, XP, Vista, Windows 7,Windows 8, Server 2000, 2003,2012 SQL 2000, 2003, 2008,, MS Office (All), Hyper V administration, VMWare. • Remedy Action Request System trouble tracking software, Isupport • PCAnywhere, Terminal Services Client, Bomgar, VNC, Telnet, Remote Desktop, Lync, Office Communicator. • Symantec Antivirus Server, Client Installation and maintenance • Symbol inventory scanner support. • POS (Point of Sale installation and maintenance for large scale companies) • LAN/WAN/WLAN/Wireless network configurations. • DCSE Dell Certified Systems Engineer. • Inventory Management and Technology Purchasing.