## Designing, Implementing and Troubleshooting for :: o VOIP components including switches , VGs, UCS servers (B, C, M Series), IP phones and soft clients (Jabber, CUPC, CUCIMOC and CUCILYNC) . o Cisco Call Managers “8.x, 9.x, 10.x, 11.x and 12.x”, CUCME, CUCMBE, CUBEs, SME, Cisco Unity Connection for voice mail, Cisco Unified Presence (CUPS), Cisco Emergency Responder (CER), Cisco Unity Express (CUE) , attendant console solutions (Cisco CUEAC), Cisco Expressway and Cisco Prime Collaboration . o Different IPCC Enterprise solution (IPCCE/UCCE) components including Ingress VGs, VXML VGs, CUCM, ICM servers (Router, logger, PG, CTI, CTIOS, CAD, HDS, Webview, CUIC), CVP, IP IVR and Cisco Unified SIP Proxy (CUSP). o IPCC Express (IPCCX/UCCX) solution. o Voice recording solution such as Qfiniti/Etalk and VPI. ## Configuring and Troubleshooting for :: o Cisco Telepresence solution different platforms including Cisco Telepresence CTS 1000, 3000 Series codecs, Cisco SX, MX and DX codecs, Cisco CTMS conference bridges, Cisco MCU, Cisco CTS Manager, VCS-C, VCS-E, Cisco CUVC and CUCM. o VOIP protocols (SIP, H323, MGCP, Skinny) and fax over IP. o Analog and digital lines (E1/T1 R2, ISDN PRI/BRI, and QSIG). ## Designing IPT voice solutions. ## Designing, Implementing and Configuring (wireless/wired) data networks. ## Working experience on :: o Cisco switches platforms (2900, 3500, 3700, 4500, 6500 series). o Cisco routers and VGs platforms (2600, 3600, 2800, 3800, 2900 and 3900 ISRs, 1000 and 5000 ASRs, VG2xx and ATA1xx). o VMware VSphere and VCenter Products ## Implementing of Voice XML applications and integrating them with CUCM. ## Implementing and Configuring network reporting/monitoring tools such as SolarWinds and integrating it with IPT and Call Center Products. ## Configuring VPN, L2TP and security features for Cisco PIX firewall 500 series, Cisco ASA5500 series, and Cisco Integrated service routers (ISRs). ## Performing changes and release management activities for IPT and IPCC platforms.