Experienced in handling and deploying network equipment of the company not limited to cisco firewall, routers, switches, wireless access points, IP and conference phones through local and enterprise support. Management of hyper-v and vmware technology particularly on AD, Exchange, Terminal, DC, VDI, SQL, Sharepoint and Web servers running on windows and linux environments through remote and team viewer. Handling of McAfee Intrusion Prevention System and McAfee Web Gateway. Knowledge of network monitoring tools such as PRTG, GFI, Cacti, Solarwinds, Netflow and Nagios. Knowledgeable in packet sniffing/monitoring tools like Ethereal, Fing and Wireshark. Customer service oriented and provides technical assistance to clients in a timely manner.