I have been a technical writer for over 15 years and have won awards for my work from the Society for Technical Communication. I am also a Registered Dietetic Technician and Certified LEAP Therapist. My education includes undergraduate degrees in Journalism and Dietetics. I have experience creating both electronic and printed newsletters. I use the standard industry tools to create newsletters, including the following: Adobe Technical Communication Suite Adobe Acrobat Paint Shop Pro Microsoft Office Adobe Illustrator WordPress SnagIt Constant Contact MailChimp HTML Microsoft Visio