I am a Technical Writer with over 17 years experience writing user manuals, technical manuals, service, maintenance and installation guides for high-tech, state-of-the-art companies. I have a field service engineering and product support background with a formal education in electronics, technical writing, and graphic design.I love to document hi-tech devices for the end user by first learning the product myself via hands-on operation. This way I can design the best approach to conveying this information to the user. I enhance the document details with excellent photography, line art, graphic design, and an easy-to-follow details and instructions. Other documents include manufacturing procedures, removal and replacement, maintenance and detailed field change instructions.Another plus is my product support background that includes product usability. I am an excellent source for quality control.I am very comfortable working with electrical and mechanical engineers, software engineers, fi