Office and backend support

Other

$18/hr Starting at $1K

I've been a Senior team manager with a lot of experience in handling teams (min 10, max 100 seats), Experience in using tools such as but not limited to MS Word, Excel, Power point for Reports and Presentation and more. Familiar with KPI's such as but not limited to Call or Chat Handling time,First Contact Resolution Rate,Agent utilization and more)

About

$18/hr Ongoing

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I've been a Senior team manager with a lot of experience in handling teams (min 10, max 100 seats), Experience in using tools such as but not limited to MS Word, Excel, Power point for Reports and Presentation and more. Familiar with KPI's such as but not limited to Call or Chat Handling time,First Contact Resolution Rate,Agent utilization and more)

Skills & Expertise

Back End DevelopmentChat SupportManagementMicrosoftMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOffice AssistantPhone SupportPresentation DesignReports

Gwen Aris