Customer Support Great communication skills, a neutral accent and years of experience in customer support Extensive experience handling international voice and non voice customer support. Content Writing Freelance content writing and ghost writing for a variety of websites based on Internet research. Writing original website content as per client specifications with high keyword concentration CRM Databases Over five years of experience using CRM databases such as SalesLogix, Pivotal and Salesforce.com. Internet Research Wide experience using various search techniques and search engines for Internet research On the job experience creating contact lists and profiles of companies using material from websites such as www.hoovers.com. Administrative Support/ Virtual Assistant Screening phone calls. Setting up appointments and paying bills online. Sourcing and ordering supplies. Business and Legal Transcription Extensive experience transcribing executive summits. Trained me