As an experienced financial consultant representative, I have an adept ability in discovering, anticipating and exceeding the financial needs and expectations of members through consultations, problem resolution or simple transactions; while simultaneously utilizing the opportunity to review members’ credit reports, and any other available resources to locate potential business while providing outstanding customer service, exceeding the standard of excellence. I have gained significant knowledge into the operations of the banking industry and an understanding that excellent customer service is imperative to the success of a company. My experiences have led me to perform additional skills that would be an asset to any credit union, including but not limited to: