Highly personable professional with over four years of experience in order administration, inventory control, purchasing, receptionist, AutoCAD, and print room duties. * Demonstrated ability to gain customer trust and provide exceptional follow-up. * Involvement assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings. * Expertise in resolving escalated customer service issues. * Colorization of company logo for E-mails. * Transferred paper mechanical drawing into AutoCAD format. * Participated in implementing new paperless process. * Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, and Microsoft Outlook®). To obtain a challenging position where I am able to use my knowledge and skills.