I've prepared on-line content, manuals, brochures, technical-help documentation, and numerous other projects on behalf of a variety of clients. IT consultant with experience developing help documentation, business process flows, electronic performance support systems, and training materials for SAP R/3 as well as other customized software packages. I have provided my services to the following companies: Shell Chemical, Shell Oil, LyondellBasell, Lucent Technologies, Amerada Hess, Phillips Petroleum and Kaneka.