8 Years of Customer Service Experience 7 Years of Administrative Work 8 Years of Cold Calling, Outbound Calling, Inbound Calling, Fundraising, Market Research Over a 1 Year of Work at Home Experience. have over 8 years of customer service experience. I have worked as an outbound and inbound telephone agent. I have dealt with cold calling and warm leads. I also have 7 years of Administrative work experience. I worked as a Lead Administrator, with three other employees under my management. I have over a year of work at home experience. I am self-disciplined and a dedicated worker.