I have 15+ years being a highly efficient Office Manager with experience in a wide range of administrative functions, staff management, and operational oversight to ensure exemplary customer service. I also have 5+ years being responsible for the everyday upkeeping of the company's website as well as managing social media sites such as Facebook, Twitter, LinkedIn, and Google+ accounts. Communication is my passion and I firmly believe in customer satisfaction and the quality of my work. Throughout the years, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.