I am an independent, determined and highly motivated person. I take my work and professionalism very seriously but I am also genuinely down to earth and quite easy-going to work with. I am a friendly, yet confident leader/organizer with strong time management and critical thinking skills. I possess a unique perspective and am known for "thinking outside the box". I enjoy troubleshooting, researching, and finding creative solutions to problems. I am optimist rather than a pessimist – but I’m also a realist and I can handle multiple projects with ease even when the going gets tough. I have listed my areas of experience below. Thank you. Management, Accounting, A/R. A/P, Payroll, Deposits, Quick Books, Microsoft Office, Scheduling, Data Entry, Research, Orders/Inventory, and H/R. CUSTOMER SERVICE: 12+ years experience working with clients and customers face-to-face, over the phone, and online. Excels in customer relations, satisfaction and building lasting relationships. Can easily defuse difficult situations and/or upset customers. Natural ability to understand the clients needs and find solutions to their problems. Enthusiastic, genuine, honest and professional at all times. Experience in leading a team of 10+ employees, Training Coordinator, Operations Supervisor, Programming (Startel software), Virtual Assistant, Data Entry, Web Research.