I worked as a Business Office Manager, where my responsibilities included handling customer service, issuing refunds to clients, payroll, flagging issues with orders for the facility and providing statistical data for quality improvement. This position also included human resource duties as it pertains to new hires, booking training locations, and maintaining personnel files, while credentialing the medical staff. As the Business Office Manager, I dealt with high volume issues arising during normal business operations. In this position, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes for clients, invoice reconciliation for vendors, budget issues and maintenance issues of the facility). I also bring to the table strong computer proficiency in Microsoft Suite such as Word, Outlook, Excel and Power point applications. I am confident that I can offer you a skill set to efficiently and accurately complete the task.