Operations Management

1) Business Planning - Drafted blue print for successfull commencement of buisness in the area of IT, IT Solutions, Telecommunication & Consumer Goods. 2) Market Research/Planning - Very good in take turn-key projects on research & planning, mainly web-based. Can work in any domain, provided a short 2-3 hours of briefing on domain. e.g. Mobile specification database work etc. 3)IT Project Management - Handling the Post-sales implementation and customer relationship group for KM & e-Learning software product. We establish practices for Project implementation and management, prepare blue-print for deployment, allocation of resource for various implementation activities, ensure the successful usage at customer location, along with maintain good relationship with customers to ensure customer delight. Various measures taken by my team, has resulted in 95% delighted customer, for the company. We strongly believe `You are in business for profitability` Our approach to implement an