16 years of IT industry experience in IT operations 1. ITIL certified2. VMware VCP 5 certified3. Prince 2 certified Have worked on creating a outsource center in India from start and worked on1. Building a NOC and server monitoring team2. Created an Operations team to support Datacetner operations(remote support to co-lo and backup monitoring etc)3. Created and managed level 3 support teams on VMware, Citrix and Unix technologies4. Effectively managed consolidation projects (worked on site on virtualization project )5. Currently working on Cloud technologies More details of experiences can be provided on need basis