I have worked as a front line manager, store manager, HR manager and regional manager for companies such as Disney, IKEA, Ann Taylor, Bloomingdale's, Macy's and Dillard's prior to starting my own company, Hardie Consulting. As the opening HR Director for the IKEA store in Orlando, I developed a new staffing process which included revised recruiting, interviewing and selection guidelines. As a result, we experienced only 21% turnover in the first year compared to an average of 100% first year turnover. This result speaks to my ability to find new ways to solve existing issues and a refusal to accept the status quo as the way things have to be. As a freelance management consultant, I begin every project with a project needs analysis to determine what gaps exist between the current situation and the desired situation at the organizational, process and job levels. I have worked with over 50 small and medium size businesses on improving the quality of their teamwork, understanding a