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Operations Management

$70/hr Starting at $25

Marketing-savvy project manager with a career history of technical, management and creative experience approached from the customer perspective and built on a foundation of customer support expertise. Experience in infrastructure upgrades, software configuration, and technical leadership through full P&L leading to increased productivity and profitability. Highlighted Accomplishments > Senior Management representative for business unit responsible for business operations > Positioned company to win $45 million support services contract from government agency > Led project team in piloting a client-server expert system-based help desk application

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$70/hr Ongoing

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Marketing-savvy project manager with a career history of technical, management and creative experience approached from the customer perspective and built on a foundation of customer support expertise. Experience in infrastructure upgrades, software configuration, and technical leadership through full P&L leading to increased productivity and profitability. Highlighted Accomplishments > Senior Management representative for business unit responsible for business operations > Positioned company to win $45 million support services contract from government agency > Led project team in piloting a client-server expert system-based help desk application

Skills & Expertise

Adobe DreamweaverBusiness OperationsCustomer SupportFireworksLeadershipManagementMsMs OfficeSoftware DesignWeb Development

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