I have provided outstanding leadership performance in turnaround efforts. Revenue percent variance between plan vs. actual and forecast vs. actual was between +5% to -5% for 2007 -2011. Department Gross Margin percent variance between plan vs.actual and forecast vs. actual was between +2.6% to -5% for 2007 -2010 and 9.43% in 2011. I successfully implemented Cycle counting,which led to 35% reduction in shrink. Shipping Supply costs werelowered by 50% and stabilized between + or – 5% on a monthly basis. Ireduced picking time by 35%, putaway time by 25% and departmentstaffing by 25%. I implemented cross product training utilizedtechnicians across departments, which lead to a reduction of 15% inheadcount. I increased sales by 150%, improved Customer Satisfactionfrom 3.9 to 4.9 out of 5.0 and successfully integrated the CustomerCare and Training departments to manage the complete customerexperience. I achieved labor cost outs by reducing head count by 71%through process improvements a