I operate from the premise that businesses built from the ground up with their customers in mind are the ones most likely to be the most successful in the long term. From that stance, I have been helping companies large and small plan for success and take a practical approach toward implementation for the past 17 years. From start-up to Fortune 500, I understand your business needs, your operations, and your customers and can help you improve your operations, your leadership and your customer service.While drawing from my extensive experience to help you achieve your business goals, I also believe that every business is unique with highly individualized needs and strengths. I take the time to get to know what's different about you and your business so that we can play to those strengths and meet those needs more effectively and with lower costs.I help you achieve your business goals by taking a coordinated approach, taking into account the people involved, the technologies (new and old