With over 12 years of extensive experience in service based operations, I am proficient in utilizing Microsoft Office and other applications to streamline workflows and enhance productivity.
Below are some of the key highlights of my skills and tasks I excel in performing:
- Contact Center Work
- Medical Billing and Healthcare Revenue Cycle Management
- Hiring, Training and Coaching
- Scheduling and Appointment Booking
- Providing Exceptional Customer Service
- Conducting Back Office Clerical Work
- Serving as a Virtual Assistant
- Offering Chat Support Acting as a Part-time Consultant
- Conducting Insurance Verification and Eligibility Checks
- Handling Claims Creation and Submission
- Efficiently Managing Payment Posting for both Insurance and Patients (ERA/EOB)
- Proactively Addressing Denials Management and Following Up on Accounts Receivable
- Facilitating Order Entry and Order Processing
My extensive background in these areas has equipped me with the expertise needed to deliver high-quality results and meet the diverse needs of clients and organizations effectively.