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Oracle RES Order Process Review

$54/hr Starting at $54

For Oracle MICROS RES (3700) only


Order Process and Touch screen Layout Review $54 (one-time charge)
we can find a faster, cleaner order process. Up to 3 hours.


We will look at all touch screens, menu item layout, if it's optimized for quick upcharges, laid out in the way guest orders, if payment and functions screens are most efficient, we generally can shave off 3-5 seconds per transaction. Make touchscreens faster for managers, grouping most used functions together.  Many more ideas from our extensive experience in order process, the basics.









Menu Item Programming $24 hour (or quote) $84 an hour for Simphony, 'RES EM'
Seasonal Menu Item Changes. Happy Hour Setup, Event Catering Setup. Specialty Menu Setup.

Ownership changes Did you but an existing location, changing menu, credit cards processing, employee maintenance, reset totals. Let us help you - Contact us

Basic employee timekeeping restructure, employee classes, jobs, pay-rates $54 an hour

Expanded Employee timekeeping restructuring, implement labor management, third party labor, scheduling and payroll system minimum starring $1250.00

Training POS Config (EMC Simphony) $124 an hour

Training Reports Auto-Sequences & Reports $154 and dm hour


24/7 Emergency Phone/ Remote Support
Level 1 - Response Time 2 to 4 hours $170 an hour $170 minimum
Level 1 - 3 or more devices or services down, complete system failure

Level 2 - Response Time 4 to 16 hours $120 an hour (quarter hour increments)
Level 2- 2 device or 2 services down, credit card issues, interfacing issues

Level 3 - Response Time 24 to 48 hours $90 an hour (quarter hour increments)
Level 3 - general support menu item programing, pricing, operation questions *non-emergency

Level 4 - Response Time 2 to 5 days $40am hour PREPAID (quarter hour increments)
Level 4 - general questions, move a button, employee edit, menu items operation questions

Contact us for pricing for our PREPAID and all-inclusive service contracts.

About

$54/hr Ongoing

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For Oracle MICROS RES (3700) only


Order Process and Touch screen Layout Review $54 (one-time charge)
we can find a faster, cleaner order process. Up to 3 hours.


We will look at all touch screens, menu item layout, if it's optimized for quick upcharges, laid out in the way guest orders, if payment and functions screens are most efficient, we generally can shave off 3-5 seconds per transaction. Make touchscreens faster for managers, grouping most used functions together.  Many more ideas from our extensive experience in order process, the basics.









Menu Item Programming $24 hour (or quote) $84 an hour for Simphony, 'RES EM'
Seasonal Menu Item Changes. Happy Hour Setup, Event Catering Setup. Specialty Menu Setup.

Ownership changes Did you but an existing location, changing menu, credit cards processing, employee maintenance, reset totals. Let us help you - Contact us

Basic employee timekeeping restructure, employee classes, jobs, pay-rates $54 an hour

Expanded Employee timekeeping restructuring, implement labor management, third party labor, scheduling and payroll system minimum starring $1250.00

Training POS Config (EMC Simphony) $124 an hour

Training Reports Auto-Sequences & Reports $154 and dm hour


24/7 Emergency Phone/ Remote Support
Level 1 - Response Time 2 to 4 hours $170 an hour $170 minimum
Level 1 - 3 or more devices or services down, complete system failure

Level 2 - Response Time 4 to 16 hours $120 an hour (quarter hour increments)
Level 2- 2 device or 2 services down, credit card issues, interfacing issues

Level 3 - Response Time 24 to 48 hours $90 an hour (quarter hour increments)
Level 3 - general support menu item programing, pricing, operation questions *non-emergency

Level 4 - Response Time 2 to 5 days $40am hour PREPAID (quarter hour increments)
Level 4 - general questions, move a button, employee edit, menu items operation questions

Contact us for pricing for our PREPAID and all-inclusive service contracts.

Skills & Expertise

Business ServicesConsultantCustomer Experience ManagementCustomer ServiceEvent Management SoftwareHospitality ConsultingInformation TechnologyManagementManagement ConsultantOracleOracle DevelopmentProcess ImprovementProject ManagementSalesStrategic ConsultingTraining

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