Looking for a reliable virtual assistant that will help you perform your day to day tasks? Or needed a perfect and right person to complete tasks you have in mind (i.e. pdf editing, logo and graphic design, preparing ebooks for kindle, research assistance, lead researcher, data manipulation, word , excel etc.) I can help you with that. Name it. I will have it finished in no time. Just tell me. I am a former Resource Planning Support and Workforce Analyst to the two top BPO companies here in the Philippines. I am in charge in determining staffing requirements and produce effective call center schedules. I managed center staffing and overall performance in terms of workforce utilization. I have handled 700 up to 1500 agents on those two companies. I am an expert in providing effective scheduling and analysis with extensive experience in full cylce workforce management process including planning, forecasting and monitoring.I can use and also familiarize myself in various software applica