More than 10 years of successful experience in customer service and support with recognized strengths in account maintenance, problem-solving, trouble-shooting, and agility. Excellent working knowledge using, Microsoft Excel, WordPerfect, Microsoft Word, PowerPoint and other internal work systems. Ability to train, motivate, and supervise customer service employees. A team player known for providing a pleasant work atmosphere. Volunteered at St. Mary’s Hospital for 3 years.