Customer Service and Technical Support Skills  Many years of direct and indirect support  "Early and Often" technical and service career General Computing Skills  Cross-platform knowledge and use  Microsoftr and *NIX operating systems  Expert Microsoftr application knowledge  Custom solutions creator Algorithm/Logic Deduction Skills  First game and all supporting software written at age six  Grade A in "Digital Logic" class at UNLV  Current creation of software solutions in C++, C# and ASP.NET  720 SAT II score in Calculus  Near perfect score in word problem section of SAT Call Center Application Skills  Trained in Remedy  Trained in Clarify  Trained in Call Center phone usage Software Known  Microsoftr Office 98, 2000, XP, 2003  Microsoftr Windows 95, 98, 2000, XP  Microsoftr Windows Server NT 3.5, 2000, 2000 Advanced Server, 2003 Web Edition, 2003 Enterprise Edition  Fedora FC3 Linux  Slackware Linux  Debian Linux  Microsoftr Visual Studi