Degreed IT Professional with a strong background in software development life cycle (SDLC) and object oriented programming (OOP). Am equally effective in hands-on-technical and team leadership roles. Provide software systems support for the Human Resources department for web / batch applications. Have strengths in identifying project requirements including uncovering underlying issues. Consistently receive positive feedback from customers for dedication, patience, ability to explain difficult concepts in laymen's terms and coolness under pressure.