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Sales & Marketing Call Centers / Telemarketing

Outbound calling

$15/hr Starting at $600

  • Called lead lists resulting from various marketing campaigns to achieve sales.
  • Cold called business leaders to initiate inclusion in sales strategies.
  • Developed and implemented new and improved outbound calling processes and scripts, resulting in increased sales and caller engagement.
  • Established long-lasting relationships with new and existing customers through warm, personable, and knowledgeable phone interactions.
  • Refined and demonstrated excellent listening skills, asked probing questions, understood concerns, and overcame objections.
  • Documented outbound calling processes and equipped callers with quick-reference job aids to enable recall of less common processes.
  • Seized opportunities to upsell new product offerings to current customers and coached team to upsell.
  • Expanded bottom-line profit opportunities, cold-calling, and following up with leads to secure new revenue.
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Made appointments with interested customers according to schedule availability.
  • Provided timely, courteous, and knowledgeable responses to information requests.
  • Contacted private individuals or businesses by telephone to solicit sales.

About

$15/hr Ongoing

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  • Called lead lists resulting from various marketing campaigns to achieve sales.
  • Cold called business leaders to initiate inclusion in sales strategies.
  • Developed and implemented new and improved outbound calling processes and scripts, resulting in increased sales and caller engagement.
  • Established long-lasting relationships with new and existing customers through warm, personable, and knowledgeable phone interactions.
  • Refined and demonstrated excellent listening skills, asked probing questions, understood concerns, and overcame objections.
  • Documented outbound calling processes and equipped callers with quick-reference job aids to enable recall of less common processes.
  • Seized opportunities to upsell new product offerings to current customers and coached team to upsell.
  • Expanded bottom-line profit opportunities, cold-calling, and following up with leads to secure new revenue.
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Made appointments with interested customers according to schedule availability.
  • Provided timely, courteous, and knowledgeable responses to information requests.
  • Contacted private individuals or businesses by telephone to solicit sales.

Skills & Expertise

Appointment SettingCall CenterCall LoggingCold CallingCustomer ServiceOutbound SalesPhone SupportSalesSchedulingTelemarketingTelesales

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