I have been in the call center industry for more than a decade, about 5 years in sales, and spent my last couple of years as a Sales expert. Besides hiring, training, and coordinating new Sales Representatives and developing and implementing new sales strategies, I also excel at:
Consistently exceeding quotas and sales goals
Excellent Client relationship management
Strong drive for customer satisfaction and retention
Evaluating customer needs and recommending or upselling services
Throughout the years, I have demonstrated numerous times that I am an efficient team player with exceptional leadership skills and the crucial ability to function well in fast-paced and deadline-driven business environments. I believe that if a product will truly benefit a customer, then it is my duty to make them see how.